Frequently asked Questions


Q. Do I need to buy separate plan for Icecast and SHOUTcast?
A. No. both streaming technologies are included in the same plan you can switch to any technology at any time with just two clicks.

Q. Mp3 or AACP? Which technology offered?
A. We offer both Mp3 and AACP in same plan. You can switch from Mp3 to AACP or AACP to Mp3 at any time from our control panel with just two clicks

Q. How to Upgrade and Downgrade your streaming server plan?
A. You can contact the support team here any time to upgrade or downgrade your plan

Q. How to reset Control Panel Password?
A. You can reset your user dashboard password here.

Q. How to upload files to AutoDJ via FTP?
A. Uploading files via FTP is not available at this time. You can use our easy to use drag-and-drop upload system instead.

Q. How to Enable the AutoDJ?
A. You can enable AutoDJ by following these steps 1.Upload music, 2 create playlist and schedule it 3. Configure AutoDJ by selecting a playlist or scheduler. 4. Start AutoDJ. You can watch this video tutorial to easily understand the workflow.